Your Personal Data
Here at The Wyedean Weaving Co Ltd we take your privacy very seriously and will only use your personal information to administer your account, and to provide you with the products and services you have requested from us.
What We Need
We only collect basic personal data about you which does not include any special types of information. This does however include name, billing address, invoice address, email address and contact number.
Why We Need It
We need to know your basic personal data in order to be able to despatch goods to you and to send invoices. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.
What We Do With It
All the personal data we process is processed by our staff in the UK, however, for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No 3rd parties have access to your personal data unless the law allows them to do so.
We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. More information on this framework can be found on our website.
How Long We Keep It
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. More information on our retention schedule can be found online.
What Are Your Rights?
If at any point you believe the information we process on you is incorrect you request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer at firstname.lastname@example.org.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
1.1 The Wyedean Weaving Company Limited ("we" “us” “our”) are committed to protecting and respecting your privacy.
1.3 By visiting http://wyedeanstores.com (our site) you are accepting and consenting to the practices described in this policy.
2. INFORMATION WE MAY COLLECT FROM YOU
2.1 We may collect and process the following data about you:
2.1.1 Information that you provide by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you search for a product, when you download material from our site and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number;
2.1.2 [We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;]
2.1.3 Details of transactions you carry out through our site and of the fulfilment of your orders; and
2.1.4 Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
3. IP ADDRESSES
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
5. WHERE WE STORE YOUR PERSONAL DATA
5.1 The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.
5.3 [All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.]
5.4 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
5.5 Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
6. USES MADE OF THE INFORMATION
6.1 We use information held about you in the following ways:
6.1.1 to ensure that content from our site is presented in the most effective manner for you and for your computer;
6.1.2 to provide you with information, products or services that you request from us or which We feel may interest you, where you have consented to be contacted for such purposes;
6.1.3 to carry out our obligations arising from any contracts entered into between you and us;
6.1.4 to allow you to participate in interactive features of our service, when you choose to do so; and
6.1.5 to notify you about changes to our service.
6.2 We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.
6.3 [If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.]
6.4 [If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.]
6.5 [If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.]
6.6 We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
7. DISCLOSURE OF YOUR INFORMATION
7.1 We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006 (the “Act”).
7.2 We may disclose your personal information to third parties:
7.2.1 in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
7.2.2 if our company or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
7.2.3 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our
8. YOUR RIGHTS
8.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us email@example.com or writing to us at Bridgehouse Mill, Haworth, West Yorkshire, BD22 8PA.
8.2 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
9. ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Thank you for visiting our site.
Last update: January 2015